- Effective date:
- [INSERT EFFECTIVE DATE]
- Last updated:
- [INSERT LAST UPDATED DATE]
This policy contains highlighted details that are still being confirmed and is subject to legal review before it takes effect.
Shop status
The Satvik shop is not currently accepting orders. The terms below will apply once it launches.
Areas served
Delivery areas: [INSERT]
International shipping: [INSERT — offered / not offered]
Order processing and dispatch
Standard dispatch: [INSERT]
Estimated delivery
Estimated delivery: [INSERT]. Delivery estimates are shown before you pay and are not guaranteed.
Shipping charges
Shipping fee: [INSERT / Calculated at checkout]. All delivery charges are shown before payment.
Delivery partners and tracking
Delivery partners: [INSERT]
Tracking details will be shared by [INSERT METHOD] once your order is dispatched.
Incorrect address or failed delivery
Please check your address carefully. Policy for incorrect addresses and failed delivery attempts: [INSERT POLICY]
Delays
If your order is delayed we will let you know. Delays caused by events beyond our control are covered by our Terms & Conditions.
Damaged or lost shipments
If a package arrives damaged or does not arrive, contact us within [INSERT DAYS] with your order number (and photos for damage). We will arrange a replacement or refund as set out in our Returns & Exchange Policy.
Seller details
Seller: [LEGAL ENTITY NAME REQUIRED], trading as The Praana Co. Address: [BUSINESS ADDRESS REQUIRED]. GSTIN: [GSTIN — IF APPLICABLE].
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